Frequently asked questions

In the Rent section, you can collect the products to the shopping cart and send a request for quotation. Our customer service will contact you as soon as possible. If you are not yet our customer, you can fill out an account application in the meantime. The request for quotation sent via the shopping cart is suitable for both private and corporate customers.

Corporate customers can conveniently rent equipment directly in our customer portal. You will receive your login credentials there after opening an account with us. Log in to the customer portal https://rs.ramirent.fi/login. Are you a customer but don’t have an account for the customer portal yet? Contact asiakaspalvelu@ramirent.fi or 0800 171 414.

Our rental prices are prices per day and the first day starts from pick-up and lasts until 9 am the following morning. If you return the product the following morning by 9 am, we charge one day.

You can call our stores directly or you can make your order at our customer service number +358 800 171 414. We’re happy to help!

You can check the availability of a product from a store by calling or sending email. You can also contact our customer service. They will forward your request to the store for you.

You can extend the rental period either by calling the store where you rented the equipment, or you can call our customer service directly at +358 800 171 414.

Yes, you can also rent machinery and equipment from us as a private person. Read more on the Become a customer page.

You don’t need to book a product in advance, please, just notice that the facilities have a limited selection available. This means that if the device is rented by another person, you won’t be able to rent it at that point from that specific store.

You can check the availability of a product from a store by calling or sending email. You can also contact our customer service. They will forward your request to the store for you.

You can also order machinery and equipment by email. You can send the order to asiakaspalvelu@ramirent.fi.

Please, give the following information: 

• Your company name (or your private name)
• Reference number or case number
• Address of the worksite where the equipment will be used
• Name and telephone number
• Name and telephone number of the recipient, if applicable
• Products to be ordered and their amounts
• When you need the equipment and approximately for how long (e.g. two weeks).

The prices of our products are always per day. This means that the hourly rent price is the same as for one day.

It’s a good idea to make your order as early as possible, five days in advance the latest. This way we can guarantee that you get the product on time.

You can pay the rental fee by bank card or credit card. Alternatively, (if you have a billing account with us) you can pay by invoice that we deliver to your address.

Smaller equipment that you can rent from our stores can be paid directly with a bank card or credit card. Please, notice that cash payment is not possible.

Customers with a billing account with credit at Ramirent get a paper or electronic invoice for their rentals.

Renting larger construction machinery and machinery that is delivered to worksite always requires a billing account with credit.

Our stores don’t accept cash payments. You need to use a bank card or credit card.

If necessary, we provide instructions when you rent equipment from us. If you need instructions, please, remember to let us know so we don’t assume you can use it independently.

If you need the manual, please, contact our customer service at +358 800 171 414 or send us an email at asiakaspalvelu@ramirent.fi.

We provide transportation services. You can order the equipment directly to your worksite at a certain time.

It’s good to order the transportation about one day before the delivery date.

There’s a time frame of around two hours for the delivery. Please, notice that the transportation service requires a billing account with credit. If you don’t have one yet, you can find the form easily on Ramirent’s website.

You can find our transportation price list on our website.

Please notice that the prices are per direction (i.e. either delivery or pick-up).

Small machinery and equipment can also be returned to another store than where you originally rented it. Please, always discuss this in advance so that we can give you case-by-case advice.

The products should be returned when the store is open. Please, notice that if you return the product before 9 am the following morning, the rental period ends on the day before and you do not have to pay for an extra day.

Our devices are designed for professionals and most of them represent the latest technology in the industry.

We always strive to design the most energy-efficient solution possible. Our designers have long experience in this.

We can calculate the carbon footprint of your equipment on your construction sites. Read more about our emission calculator.

We always familiarise the customer with the use of the equipment when renting.

There are no restrictions on the duration of the rental period – you can rent for short or long term.

Please contact our customer service or local sales.

All product solutions related to temporary lighting: indoor, outdoor, low and high space lighting solutions.

The basic design price is 100 €/h (VAT 0%), but the price may vary from project to project.

Our electrification and lighting equipment and related plans are always compliant with regulations.

Our designers and installers are trained and experienced professionals who comply with all regulations and know how to take different site conditions into account.

This is case-specific, but usually installation is not included in the rental price.