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Customer service

Our national customer service is open on weekdays at 6.30 am – 4.30 pm.

Our customer service helps you with everything related to renting, such as requests for quotation, maintenance, equipment orders or transportation. We offer a wide range of rental machines and services for both companies and consumers.

In matters related to invoice payment, you can contact us on weekdays from 8 am to 4 pm by e-mail ar.finland@ramirent.com or by phone 09 7479 0369.

Frequently asked questions

Our rental prices are prices per day and the first day starts from pick-up and lasts until 9 am the following morning. If you return the product the following morning by 9 am, we charge one day.

You can call our stores directly or you can make your order at our customer service number +358 800 171 414. We’re happy to help!

You can check the availability of a product from a store by calling or sending email. You can also contact our customer service. They will forward your request to the store for you.

You can extend the rental period either by calling the store where you rented the equipment, or you can call our customer service directly at +358 800 171 414.

Yes, you can also rent machinery and equipment from us as a private person. Read more on the Become a customer page.

You don’t need to book a product in advance, please, just notice that the facilities have a limited selection available. This means that if the device is rented by another person, you won’t be able to rent it at that point from that specific store.

You can check the availability of a product from a store by calling or sending email. You can also contact our customer service. They will forward your request to the store for you.

You can also order machinery and equipment by email. You can send the order to asiakaspalvelu@ramirent.fi.

Please, give the following information: 

  • Your company name (or your private name)
  • Reference number or case number
  • Address of the worksite where the equipment will be used
  • Name and telephone number
  • Name and telephone number of the recipient, if applicable
  • Products to be ordered and their amounts
  • When you need the equipment and approximately for how long (e.g. two weeks).

The prices of our products are always per day. This means that the hourly rent price is the same as for one day.

It’s a good idea to make your order as early as possible, five days in advance the latest. This way we can guarantee that you get the product on time.

Contact us!

Do you still have questions? Send our customer service a message and they will contact you.